ATTENTION: PLEASE FILL OUT THIS FORM TO REGISTER YOUR EQUIPMENT. THIS WILL ALLOW US TO VALIDATE YOUR WARRANTY, PLEASE COMPLETE AND SUBMIT THE FORM BELOW. THANK YOU.
OTTO ARC SYSTEMS, Inc. EQUIPMENT WARRANTY
Every Otto Arc product is thoroughly inspected and tested before leaving our warehouse or factory. To have your warranty in forced, you must register your equipment at www.ottoarc.com or send in the self-addressed card that was shipped with the equipment.
All products manufactured by Otto Arc Systems, Inc. are warranted to the original purchaser to be free from defects in material and workmanship under normal use, for a period of one year from date of purchase. This does not included tool bits or other consumable items. Should any troubles develop, please call Otto Arc and get a RGA number, and then return the equipment pre-paid to one of Otto Arc Systems location or nearest authorized service centers. If inspection shows the trouble is caused by defective or workmanship, or material, Otto Arc at our option will repair or replace without charge for either parts or labor. The product will be returned to the customer pre-paid. If for some reason the cause of damage is deeming to be done by customers, we will contact the customer and inform them of our results and the cost to fix the equipment. In this case, the repaired equipment will then be returned to the customer with freight pre-paid and billed to the customer.
THIS WARRANTY DOES NOT APPLY WHERE:
◘Repairs or attempted repairs have been made by persons other than Otto Arc Systems, personal, or authorized service repair personal
◘Repairs are required because of excessive wear or misuse of equipment
◘The equipment has been abused or involved in an accident
◘Misuse is evident, such as caused by overloading the equipment beyond it’s rated capacity
◘The tool has been used after partial failure, or the tool has been used with an improper accessories.